Hampers for Him (ABN: 29 004 150 730) is committed to protecting your personal privacy. We handle all personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

When you browse our website, place an order, or interact with our services, we may collect:

• Purchaser Information: Name, billing address, email address, contact telephone number, and payment confirmation tokens.
• Gift Recipient Information: Recipient full name, physical delivery address, contact telephone number (for courier delivery notifications), and personalised gift card messages.
• Dietary & Allergy Notes: Any dietary preferences, allergen notes, or special instructions submitted at checkout or via customer correspondence.
• Device & Analytics Data: IP address, browser type, device information, and browsing behaviour collected via Google Analytics 4 (Google Site Kit).

2. How We Use Personal Information

We collect and process personal data solely for genuine business purposes:

• To assemble, pack, and fulfill your gift hamper orders.
• To book freight and parcel tracking with Australia Post and our logistics partners.
• To send transactional order confirmations, tracking numbers, and delivery milestone notifications.
• To provide customer care, process warranty/guarantee claims, or answer inquiries.
• To comply with statutory age verification obligations under the Queensland Liquor Act 1992 for alcohol-containing gift hampers.

3. Third-Party Service Providers & Data Disclosures

We do not sell, rent, or trade your personal information. We disclose personal data only to trusted service providers essential for operations:

• Payment Gateways (Stripe, Square / Afterpay, PayPal): Payment processing is handled directly through encrypted Level 1 PCI-DSS compliant gateways. Hampers for Him never stores or has access to your full credit card details.
• Freight & Delivery Carriers (Australia Post eParcel & Couriers): Recipient name, shipping address, and contact number are transmitted to generate postage labels, proof of delivery, and SMS/email tracking updates.
• Website Infrastructure & Hosting: Encrypted Australian server infrastructure and enterprise security firewalls (Wordfence Security).
• Analytics & Web Optimisation: Google Site Kit, Google Analytics 4, and Google Tag Manager.

4. Direct Marketing & Spam Act 2003 Compliance

We strictly adhere to the Spam Act 2003 (Cth):

• Separate, Unticked Opt-In: Marketing email subscriptions are completely separated from checkout terms and conditions and are never pre-ticked.
• Easy Unsubscribe: Every promotional email includes an instant one-click unsubscribe link. You may also opt out at any time by emailing [email protected].
• No Recipient Marketing: We never harvest or add gift recipients’ contact details to marketing lists without their explicit, affirmative opt-in consent.

5. Cookies & Tracking Technologies

Our website uses cookies and session identifiers to manage shopping carts, maintain wishlist states, enhance website performance, and analyze aggregate traffic patterns. You can disable cookies in your browser settings, though certain e-commerce functions may become unavailable.

6. Data Security & Retention

We implement enterprise-grade security controls, SSL 256-bit encryption across all pages, strict database access restrictions, and Wordfence firewall protection to safeguard your data against unauthorised access, disclosure, or loss.

7. Access, Correction & Contact

You have the right to request access to the personal information we hold about you or ask for corrections. To make an inquiry or lodge a privacy concern, please contact: